If customer contacts The Bounce PlaceTOGO to cancel minimum 7 days before booked event there is a partial refund on rental fee. Deposits are non-refundable.
In case of unexpected weather such as rain, snow or strong winds customer may cancel in short notice weather After verification with local forecast, full refund will be issued.
Customer is fully responsible for all fees for failing to report a cancelation within time frame for other reasons.
The Bounce PlacceTOGO reserves the right to cancel any events due to safety concerns.
Once the equipment has arrived full payment will be due. At this time there will be no refunds for delivered equipment.